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Listing a Software

Product on Space App

Space App is a license-based / downloadable software marketplace. Every software product must be:

  • Fixed price
  • Paid before access
  • Delivered digitally
  • Instantly delivered via one downloadable artifact
Space App - Software handling

If your product can’t be paid for instantly and delivered through a downloadable artifact, it doesn’t belong on Space App for now.

Space App - Software handling

1) What you need before you list​

Required info​

  • Product name
  • Software category
  • Price
  • At least 1 preview image (recommended: 3–6)
  • Product summary
  • Product description (how it works + how to activate)
  • Exactly one “Software File” (your delivery artifact) (.zip or .exe files)
Space App - Software handling
  • Version number
  • Seats / quantity (if you’re selling limited licenses)
  • Platform support (Windows / macOS / Linux)
  • License delivery method (see below)

2) The most important rule: your “Software File” is the​

delivery artifact​

Your uploaded file is the delivery artifact. It may be:

  • The actual installer, or
  • A license/activation file, or
  • A “GET_STARTED” instructions file (recommended for SaaS / external activation)

Enforcement rules

  • Exactly one file per product
  • Must be downloadable
  • Must not expire
  • Must not require authentication outside Space App to obtain the file
Space App - Software handling

3) Allowed delivery artifact types (choose one approach)​

A) Installer / Executable (best for downloadable apps)​

Use when the software is directly downloadable.

Examples:

  • .exe, .dmg, .pkg
  • .zip (installer inside)
Space App - Software handling

Recommended ZIP layout

YourProduct_v1.0.0.zip /installer/YourProduct_Setup.exe (or .dmg) GET_STARTED.pdf/readme file LICENSE.txt VERSION.txt

B) License / Activation file (best for license-key products)​

Use when the buyer receives a key or activation credential.

Examples:

  • LICENSE_KEY.txt
  • ACTIVATION_STEPS.pdf
  • .zip with a key + README
Space App - Software handling

Example ZIP layout

YourProduct_License_Packet.zip LICENSE_KEY.txt GET_STARTED.pdf LICENSE.txt

C) Instructions placeholder (recommended default for SaaS / externally hosted​

tools)​

Use when access is provisioned externally (e.g., your website/app store/account activation).

Examples:

  • README.txt
  • GET_STARTED.pdf
Space App - Software handling

Must include

  • Activation URL
  • Buyer steps
  • Where the license is shown (Order Details vs inside file)
  • Support contact

4) Platform handling (Windows vs macOS) without​

confusing buyers​

Space App supports one file per product , so you have two valid options:

Upload one ZIP containing both installers + a GET_STARTED file.

YourProduct_Win_Mac.zip /windows/YourProduct_Setup.exe /mac/YourProduct.dmg GET_STARTED.pdf LICENSE.txt

Product summary page must say clearly: “Includes Windows + macOS.”

Option 2: Separate products per platform​

Create:

  • “YourProduct (Windows)”
  • “YourProduct (macOS)”

This avoids huge downloads and keeps support clean—just don’t hide the OS in the description. Either way, each product still has exactly one file.

Space App - Software handling

5) Pricing rules (strict)​

Space App supports one pricing model :

  • Fixed price
  • Price must be > 0
Space App - Software handling

Not supported:

  • Free ($0) software listings
  • Custom pricing
  • Negotiation
  • Subscription renewals / enforcement
Space App - Software handling

6) License delivery methods (choose one)​

Space App supports these delivery patterns:

• LICENSE_KEY​

• ACCOUNT_ACTIVATION​

• EXTERNAL_ACTIVATION_LINK​

How it should appear to the buyer

  • If license key exists → show in Order Details (and/or inside the file)
  • If instructions exist → show + allow file download
  • If external link exists → show link + file download
Space App - Software handling

Space App does not validate licenses. That’s the seller’s responsibility.

Space App - Software handling

7) Refund expectations (be transparent)​

Refund rule is enforced at the order level:

  • ❌ If the file is downloaded or the license is revealed → no refund
  • ✅ If delivery is not completed → refund allowed
Space App - Software handling

Seller best practice: Put this plainly in your description so buyers don’t feel surprised.

flow)​

Your docs already define that software listings require product name, software category, version/license info, quantity/seats (if applicable), and media/files.

Use this workflow:

Step 1 — Basic Info​

  • Product Name

  • Category: Software

  • Short Summary (1 line)

Step 2 — Pricing​

  • Fixed Price (> 0)
  • Currency

Step 3 — Media & Files​

  • Upload screenshots (min 1, recommended 3–6)
  • Upload 1 delivery artifact file (installer / license packet / instructions)

Step 4 — Details​

  • Platforms supported (Windows/macOS/Linux)
  • Version
  • License delivery method
  • Activation steps (short)

Step 5 — Review​

  • Confirm the buyer can complete install/activation without contacting you
  • Confirm the file is accessible and does not expire
Space App - Software handling

9) Do’s and Don’ts (to avoid rejection)​

✅ Do​

  • Explain clearly what the buyer receives after payment (installer vs key vs activation link)
  • Include a GET_STARTED file inside the ZIP for clarity
  • State platforms supported + system requirements
  • Make activation steps simple and explicit

❌ Don’t​

  • Don’t require negotiation or “message seller for access” (not supported)
Space App - Software handling

  • Don’t upload multiple separate files (one-file rule)

  • Don’t use expiring links or access that disappears

  • Don’t list software you don’t have legal rights to sell (you’re responsible for resale rights)

Space App - Software handling

10) Example “high-trust” software listing​

Title: “InvoicePro Desktop — Windows + macOS Bundle” Price: $29. Platforms: Windows 10/11, macOS 12+ Delivery: Instant Download (1 ZIP) Includes: Installer(s) + GET_STARTED.pdf + LICENSE.txt Activation: License key shown in Order Details + inside ZIP