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The Space App — Master Terms & Policies (Buyers, Sellers, and Influencers)

Krachi’s Space Technologies Inc. | Address: 7300 Warden Ave | Operating Regions: North America, Europe, Asia, and Africa

Effective Date: October 11, 2025

These Master Terms & Policies (the “Master Terms”) govern your access to and use of The Space App (the “Platform”), including websites, mobile apps, APIs, and related services operated by Krachi’s Space Technologies Inc. (“Kspace”, “we”, “us”). They apply to all users, and include specific sections for Buyers, Sellers, and Influencers/Creators. By using the Platform, you agree to these Master Terms, our Privacy Policy, and any role‑specific addenda.

1. Definitions​

1.1 “Buyer”: an end customer who browses or purchases goods or services via the Platform.
1.2 “Seller”: an individual or business listing and selling goods or services on the Platform.
1.3 “Influencer/Creator”: a user who promotes products, generates content, or participates in affiliate campaigns on or off the Platform.
1.4 “Order”: a purchase placed by a Buyer and accepted on the Platform.
1.5 “Escrow”: funds held by the Platform’s payment partner until delivery confirmation or dispute resolution.
1.6 “Personal Data”: any information that identifies or can reasonably identify an individual user.

2. Eligibility & Accounts​

  • You must be at least 18 years old, or use the Platform under verifiable parental consent where permitted by law.
  • Provide accurate registration information and maintain the security of your account. You are responsible for all activities under your login.
  • We may require verification (KYC/AML) for Sellers and Influencers, including identity, business registration, and tax details.

3. Acceptable Use & Prohibited Activities​

  • Obey all applicable laws and regulations (consumer protection, IP, export/import, sanctions, advertising disclosures).
  • Do not post illegal or restricted products, infringing content, malware, or engage in harassment, fraud, or hate speech.
  • Do not attempt to bypass fees, manipulate ratings/reviews, or solicit off‑platform transactions prior to payment confirmation.
  • Do not scrape or misuse Platform data, reverse engineer systems, or interfere with security or operations.

4. Payments, Escrow & Fees​

  • All transactions must occur inside the Platform via approved PCI‑DSS compliant gateways. We do not store full card data.
  • Buyer funds are held in Escrow and released upon carrier‑marked delivery or expiry of the 7‑day dispute window without a dispute.
  • Kspace deducts commissions and applicable fees upon Escrow release; subscription fees (if any) are billed per plan terms.
  • Chargebacks, refunds, or compliance holds may delay payouts; we may offset fees or amounts owed against future payouts.

5. Shipping, Logistics & Delivery​

  • Sellers are responsible for packaging and timely shipment via supported couriers. Tracking numbers must be provided when available.
  • The Platform may integrate logistics APIs (e.g., DHL, UPS, Sendbox) to generate labels, track shipments, and confirm delivery.
  • Buyer name, phone, and address are shared with the Seller only after payment and strictly for fulfilment; post‑delivery reuse is prohibited.
  • Escrow is released on delivery confirmation or after the dispute period ends without an open claim.

6. Disputes, Returns & Buyer Protection​

  • Buyers may open a dispute within 7 days of delivery (or expected delivery if no scan). Provide evidence (photos, unboxing video, messages).
  • Possible outcomes: refund (full/partial), replacement, store credit, or claim denial if insufficient evidence or off‑platform payment occurred.
  • Return shipping responsibility depends on fault and local law; prepaid labels may be required in certain cases.
  • Abuse of the dispute process may result in account restrictions.

7. Reviews, Ratings & Content​

  • User content must be honest, lawful, and relevant. We may remove defamatory, spam, or off‑topic content.
  • By posting content, you grant Kspace a non‑exclusive, worldwide license to host, display, and promote such content in connection with the Platform.
  • Sellers and Influencers must not fabricate reviews or provide incentives that mislead Buyers.

8. Intellectual Property​

  • All Platform IP (software, trademarks, logos) remains the property of Krachi’s Space Technologies Inc.
  • Sellers retain IP in their listings and grant Kspace a limited license to display and market listings.
  • Influencer content remains owned by its creator; creators grant Kspace a license to host and promote content on or off the Platform.

9. Data Protection & Privacy​

  • We comply with GDPR (EU/UK), PIPEDA (Canada), and other applicable privacy laws in operating regions.
  • Data may be stored/processed in Canada and the United States (AWS) with secure providers; cross‑border transfers use appropriate safeguards (e.g., SCCs, DPAs).
  • We collect only necessary data for account management, order processing, fraud prevention, and support. See Privacy Policy for details and user rights.
  • Pre‑transaction communications must remain in‑app. Sellers may contact Buyers post‑payment only to coordinate delivery.

10. Safety, Compliance & Moderation​

  • We may moderate content and listings, remove prohibited items, and suspend accounts where there is risk of harm, fraud, or legal breach.
  • We may request proof of authenticity, purchase invoices, safety certifications, or compliance documents for listed products.
  • We may cooperate with law enforcement and regulators when required by law.

11. Role‑Specific Terms — Buyers​

  • Confirm shipping address and contact details at checkout; incorrect details may void protections.
  • You agree not to move the transaction off‑platform or share personal contacts pre‑payment.
  • You may be responsible for customs, duties, or taxes based on your region.

12. Role‑Specific Terms — Sellers​

  • Provide accurate product data, lawful pricing, and honour warranties and return policies compliant with local law.
  • Ship on time, provide valid tracking, and respond to Buyer inquiries in a commercially reasonable timeframe (e.g., within 2 business days).
  • Use Buyer data strictly for fulfilment and support; no marketing or re‑use without consent. Delete personal data post‑delivery subject to legal retention.
  • No off‑platform solicitation to avoid fees; violations may lead to suspension, withheld payouts, or legal action.

13. Role‑Specific Terms — Influencers/Creators​

  • Disclosures: Clearly disclose paid partnerships, gifts, or affiliate links per FTC (US), ASA/CAP (UK), and regional rules (e.g., “#ad”, “Paid partnership”).
  • Brand Safety: Content must not include illegal activities, hate speech, harassment, or misleading claims; product claims must be substantiated.
  • IP & Rights: You warrant you own or have rights to use all content, music, images, and trademarks included.
  • Revenue Share: Payout terms (e.g., commission percentages, attribution windows) will be specified in your Creator Portal or Order Form; fraud or self‑dealing is prohibited.
  • Payouts & Taxes: You are responsible for your tax reporting; provide required tax forms. Payouts may be adjusted for chargebacks or returns.
  • Use of Marks: You may use Kspace or seller marks only as expressly authorized; follow brand guidelines and remove materials upon request.

14. Third‑Party Services & Subprocessors​

  • We use payment gateways, cloud hosting, analytics, and logistics providers. Each is bound by confidentiality and data protection obligations.
  • Use of third‑party services may be subject to their terms; we are not responsible for their outages or acts, but we vet providers for security and compliance.

15. Warranties, Disclaimers & Limitation of Liability​

  • The Platform is provided “as is” and “as available” without warranties, to the extent permitted by law.
  • We are not the manufacturer of seller products and do not guarantee their fitness, safety, or compliance; Sellers are responsible for their listings.
  • To the maximum extent permitted by law, Kspace’s liability for claims relating to your use of the Platform shall not exceed the amounts paid by you in the prior 12 months.
  • Nothing in these Master Terms limits liability that cannot be limited under applicable law.

16. Termination & Suspension​

  • We may suspend or terminate access for policy violations, fraud risk, non‑payment, legal orders, or operational risk.
  • Upon termination, licenses granted by you to us survive as necessary to resolve disputes and legal obligations.

17. Governing Law, Disputes & Arbitration​

  • These Master Terms are governed by the laws of the Province of Ontario, Canada.
  • Disputes will be addressed by good‑faith negotiation, then mediation, then binding arbitration where permitted by law.
  • Some consumer rights are non‑waivable; local mandatory protections remain in force.

18. Changes & Notices​

  • We may update these Master Terms to reflect legal or operational changes; the Effective Date above indicates the latest revision.
  • Notices may be delivered in‑app, by email, or via the Platform. Continued use constitutes acceptance of updates.

19. Privacy Summary & Contact​

  • We apply privacy‑by‑design: collect only necessary data, encrypt in transit/at rest, restrict access by role, and retain only as required by law.
  • Data hosting in Canada and the United States (AWS); cross‑border transfers use SCCs/DPAs or equivalent safeguards.
  • Rights available under GDPR/PIPEDA include access, rectification, deletion, portability, and objection/restriction.
  • Contact: spaceapp.klabs.ltd

20. Company & Address​

20.1 Company: Krachi’s Space Technologies Inc.
20.2 Product: The Space App under Klabs
20.3 Address: 7300 Warden Ave

Appendix A — Prohibited & Restricted Items (Illustrative)​

  • Illegal goods, weapons, explosives, and dangerous materials.
  • Counterfeit items, trademark/patent‑infringing products, pirated media/software.
  • Stolen goods, personal data, or items violating privacy or surveillance laws.
  • Medical devices, pharmaceuticals, or health products without required approvals.
  • Financial instruments, cryptocurrencies where restricted, or regulated services without licenses.

Appendix B — Advertising & Influencer Disclosure Guidelines​

  • Always disclose paid relationships clearly at the beginning of posts (e.g., “Ad”, “Paid partnership with …”).
  • Do not make false claims; hold evidence for performance/benefit statements.
  • Include necessary disclaimers (e.g., safety, age restrictions, regional limitations).
  • Keep records of posts and metrics for audit if requested.

Appendix C — Data Handling Rules for Sellers & Influencers​

  • Use Buyer Personal Data only to fulfil an Order or support a verified issue; no marketing without explicit consent.
  • Securely store any necessary data, limit access to ‘need‑to‑know’, and delete/anonymize after use subject to legal retention.
  • Report suspected breaches to Kspace immediately; cooperate in investigations and remediation.

Appendix D — Escrow & Payout Timeline (Overview)​

  • Buyer pays → funds held in Escrow → Seller ships with tracking → delivery confirmed or dispute window ends → Escrow releases to Seller/Influencer per terms.
  • Payout cadence and methods are set in your Seller/Creator portals; delays may occur for chargebacks, returns, or compliance checks.

— End of Master Terms —